Shipping & Delivery
Delivery within Australia
- Standard shipping: A$10 for orders under A$300.
- Free standard shipping on orders of A$300 or more.
- Express shipping: A$15.
The free standard shipping threshold is based on your order subtotal after discounts, excluding delivery charges. Available delivery services and final charges are shown at checkout.
Dispatch and tracking
Orders are prepared for dispatch on business days, excluding public holidays. If an item is unavailable or dispatch is delayed, we will contact you. Tracking details will be emailed once your order is dispatched.
Need an order by a particular date? Contact our team before ordering for an estimate.
Order and delivery enquiries
Check your delivery address carefully before ordering. If you need to correct an address, contact us promptly; changes may not be possible once an order has been dispatched. Delivery times depend on destination and carrier service. Express shipping does not guarantee next-day delivery.
For dispatch or delivery estimates, delayed parcels or delivery enquiries, email info@lumierebeautyclinic.com.au or call 02 8964 2550 with your order number.
If an item arrives damaged or incorrect, contact us so we can help. Nothing in this policy limits your rights under Australian Consumer Law.