Terms of service

Lumière Skin — Terms of Service

Overview
These terms apply to purchases made through the Lumière Skin online store. Please read them together with our Privacy Policy, Shipping Policy and Return and Refund Policy.

Orders
Please provide accurate contact, payment and delivery details when placing an order. Contact info@lumierebeautyclinic.com.au promptly if you need to correct your order. Changes may not be possible once an order has been dispatched.

If a product is unavailable or an order cannot be fulfilled, we will contact you and refund any payment for items we cannot supply. We will not substitute products without your agreement.

Prices and Payment
All prices are displayed in Australian dollars (AUD). Applicable taxes and delivery charges are shown at checkout. Payment must be completed before dispatch.

Price changes apply to future purchases and do not change the price of an order already accepted.

Promotions
Promotional offers are subject to their stated dates, eligibility requirements and exclusions. Please check the offer details and your checkout total before completing payment.

Shipping
We deliver within Australia. Standard shipping is A$10 for orders below A$300 and free for orders of A$300 or more, calculated after discounts. Express shipping is A$15.

Delivery timeframes are estimates. If your parcel is delayed, lost or damaged, please contact us so we can investigate and assist.

Returns and Refunds
Please refer to our Return and Refund Policy for change-of-mind returns and assistance with faulty, damaged or incorrect products.

Product Information
Please follow the manufacturer’s instructions and warnings on product packaging. Website information is general product information and does not replace personalised advice from a qualified healthcare professional.

Privacy
Personal information is handled in accordance with our Privacy Policy.

Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Updates
We may update these terms from time to time. The terms applicable when you place your order will apply to that purchase.

Contact
For questions about your order or these terms, email info@lumierebeautyclinic.com.au.